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Elsa Pontbriand

LISTENING IS MY SUPER POWER

ABOUT ME

ELSA PONTBRIAND

My specialization is customer experience through branding, positioning, and content strategy, with an emphasis on digital. I align communication and marketing strategy with your business goals.

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I am a full-stack marketing communication practitioner specializing in brand, customer, and employee experiences through digital communication strategies, public relations, and multimedia content development and curation.

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Previous corporate experience includes leading the global digital communication and marketing strategy and execution at APCO Worldwide (Washington, DC); writing for CME Group digital and print materials; global creative and digital project management at CME Group; leading B2C and B2B eCommerce strategy and implementation at The Toro Company division BOSS Snowplow; and global digital experience, web content strategy and writing for Arthur J. Gallagher. 

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I help purpose-driven businesses find their voice and leverage digital-first strategies to improve customer experience.

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