

LISTENING IS MY SUPER POWER
ABOUT ME
ELSA PONTBRIAND
My specialization is customer experience through branding, positioning, and content strategy, with an emphasis on digital. I align communication and marketing strategy with your business goals.
​
I am a full-stack marketing communication practitioner specializing in brand, customer, and employee
experiences through digital communication strategies, public relations, and multimedia content
development and curation.
​
Previous corporate experience includes leading the global digital communication and marketing strategy
and execution at APCO Worldwide (Washington, DC); writing for CME Group digital and print materials; global
creative and digital project management at CME Group; leading B2C and B2B eCommerce strategy and
implementation at The Toro Company division BOSS Snowplow; and global digital experience, web content
strategy and writing for Arthur J. Gallagher.